77acn Privacy Policy — Your Information Is Safe
Complete and transparent information on how your personal data is collected, used, and protected on the 77acn platform.
1 Introduction and Purpose
77acn is committed to serving Bangladeshi players as a safe, transparent, and trustworthy online betting platform. The privacy of our users is our highest priority. This Privacy Policy will inform you what kinds of information we collect when you use our website, create an account, or contact us, and how that information is processed.
77acn believes that transparency in information is the foundation of trust. That is why we have presented this policy in clear and simple language, so that every user can have a full understanding of their rights and protections.
This policy applies only to the 77acn website and platform. We have no control over third-party websites or services and are not responsible for them.
2 What Information We Collect
77acn collects the following types of information to provide services to users and to ensure account security:
2.1 Personal Identification Information
- Full name and date of birth (for age verification)
- Email address and contact information
- National ID card or passport number (for identity verification, where applicable)
- Current address
2.2 Financial Information
- Payment method details — such as bKash, Nagad, Rocket, Upay, or bank account information
- Transaction history — records of deposits and withdrawals
- Wallet number (mobile banking)
Full card or bank account numbers are never stored on our servers.
2.3 Technical and Usage Information
- IP address and device type
- Browser and operating system information
- Site usage patterns and gaming activity
- Information collected from cookies and similar tracking technologies
- Login time and date
2.4 Communication Information
- Records of communications made with us via live chat, email, or other channels
- Details of complaints or requests
3 Purpose of Information Use
The information we collect is used only for the following purposes:
3.1 Account Management and Service Delivery
- Creating, verifying, and managing your account
- Processing deposit and withdrawal transactions
- Managing bonuses, promotions, and VIP benefits
- Providing 24/7 live chat support
3.2 Security and Fraud Prevention
- Preventing unauthorized access to accounts
- Monitoring suspicious transactions
- Completing necessary verification to prevent money laundering
- Verifying age — for users aged 21 and above only
3.3 Platform Improvement and Personalization
- Analyzing usage data to improve site services
- Displaying games and offers based on your preferences
- Identifying and resolving technical issues
3.4 Communication
- Sending important notifications related to your account
- Informing you about new promotions and offers (if you have given consent)
- Providing information and support related to responsible gaming
4 Information Storage and Security
77acn adopts industry-standard security measures to protect your personal information. Our platform uses SSL (Secure Socket Layer) encryption technology, which keeps data secure during transmission.
Our security measures include:
- SSL Encryption — all data is transferred in an encrypted state
- Firewall Protection — preventing unauthorized access
- Secure Servers — data is stored on secure, encrypted servers
- Regular Security Audits — system vulnerabilities are checked regularly
- Staff Training — our team receives regular training on data protection
Your information is stored only for as long as it is needed to provide services or to meet legal obligations. Even after an account is closed, some information may be retained for a specified period in accordance with applicable law.
5 Sharing Information with Third Parties
77acn does not sell your personal information to any third party. However, limited information may be shared with certain trusted partners to provide services:
5.1 Payment Processors
Necessary information is shared with payment service providers such as bKash, Nagad, Rocket, Upay, or banks to complete transactions. These partners follow their own privacy policies.
5.2 Technology Partners
Information necessary for managing gaming activity may be exchanged with game providers such as PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming, Ezugi, and others.
5.3 Legal Obligations
Information may be provided in response to a court order, legal process, or a valid request from a government authority. This is part of our legal accountability.
5.4 Business Changes
In the event of a company merger, acquisition, or other business change, your information may be transferred, but the terms of this policy will remain in effect.
6 Cookie Policy
The 77acn website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve the functionality of the site.
6.1 Types of Cookies
- Essential Cookies: These cookies are required to maintain login sessions and for account security. Without them, the site will not function properly.
- Analytics Cookies: Used to analyze site usage patterns and improve services.
- Preference Cookies: Used to remember language and display preferences.
You can control or delete cookies through your browser settings. However, disabling certain cookies may cause some features of the site to not work properly.
7 User Rights
As a user of 77acn, you have the following rights:
- Right to Access: You have the right to know what information we hold about you.
- Right to Correction: If there is any error in your information, you may request that it be corrected.
- Right to Erasure: In certain circumstances you may request that your information be deleted, though this may not be possible if there are legal obligations.
- Right to Restrict Processing: In certain cases you may request that the processing of your information be limited.
- Right to Opt Out of Marketing: You may request to opt out of promotional communications at any time.
- Right to Data Portability: You may request to receive your information in a structured, machine-readable format.
To exercise any of the above rights, contact us via live chat or email. We will generally respond to your request within 30 business days.
8 Protection of Minors
77acn strictly prohibits access by anyone under the age of 21. We verify age at the time of registration and never collect personal information from minors.
If we become aware that a minor has created an account, that account will be closed immediately and all collected information will be deleted.
9 Changes to Policy
77acn may update this Privacy Policy from time to time. If there are any significant changes, we will notify you by email or via a notice on the site.
Continued use of the site after changes will be considered as your consent to the updated policy. We therefore recommend that you review this page regularly.
The "Last Updated" date at the top of this policy always indicates the date of the most recent revision.
10 Data Transfer
77acn is an international platform. In some cases, your information may be stored or processed on servers outside Bangladesh. In such cases, we ensure that international data transfers are completed following standard security protocols.
Any third-party service providers with whom data is shared are contractually bound to maintain privacy standards consistent with this policy.
11 Contact Us
For any questions, concerns, or requests regarding your data related to this Privacy Policy, please contact us. Our support team is available 24/7 to serve you.